Reach agent-assisted buyers
The planned channel will make eligible products available to shopping experiences built on Claude Code, Codex, OpenCode, Hermes Agent, OpenClaw, and other supported MCP clients.
Current status
The public Shopify app is not available yet.
We are proving the complete Shopify order path with our own development store before opening merchant installs. This page explains the operating model we intend to offer, including who owns the sale and what happens after checkout.
A new sales channel, without a new operation
The planned app is designed to bring merchants incremental, attributable demand from agent-assisted shoppers. Shopify will remain the source of truth.
Keep one catalog
The app will synchronize products, variants, prices, markets, and availability from Shopify. You will not maintain a second inventory system.
Control what is published
You will select products, collections, countries, and markets, with controls to unpublish an item or pause the channel without changing your storefront.
Keep Shopify checkout
Customers will review the final merchant-priced cart and complete payment through your Shopify checkout. Your existing payment operation will stay intact.
Receive attributed orders
Agent-driven orders will flow back to Shopify with channel attribution so your team can fulfill them through its normal workflow.
Pay for completed sales
Our planned commercial model is a disclosed success-based commission, with adjustments for cancellations, refunds, and chargebacks.
Client support will expand as integrations are verified. We will not claim universal agent distribution before it exists.
How the planned channel will work
1
Install and connect
Merchants will authorize the app through Shopify and review the channel terms.
2
Choose products
Merchants will choose which eligible products, collections, and markets to publish to The Store.
3
Agents shop
The Store will normalize the catalog for reliable search, comparison, and variant selection.
4
Shopify completes the sale
The buyer will check out with the merchant and the resulting order will return to Shopify.
The commercial boundary
Our planned first merchant release is designed to preserve the Shopify merchant's existing legal, payment, and operational relationship with the customer.
THE STORE WILL OWN
Discovery and orchestration
- Agent-ready catalog normalization
- Search, comparison, and product addressing
- Shopping session and merchant routing
- Agent identity and intent records
- Order attribution and unified status display
- Channel reporting and commission reconciliation
THE SHOPIFY MERCHANT WILL OWN
The sale and customer operation
- Product claims, price, and availability
- Checkout and payment collection
- Tax, receipt, and merchant-of-record duties
- Fulfillment and customer support
- Return eligibility and processing
- Refunds, disputes, and chargebacks
In the planned release, the Shopify merchant will remain the seller and merchant of record.
The Store does not plan to collect the merchandise payment and settle with merchants in the first public release. That would create a different tax, payments, and marketplace-liability business.
One shopping session. Clear merchant checkouts.
The planned Store experience will compare products across many stores and maintain one place to track the resulting orders. It will not hide who is selling each item.
If a cart includes products from multiple merchants, the first merchant release will split it into merchant-specific suborders and checkouts. Before payment, the buyer will see the seller, final price, shipping terms, and return policy for each checkout.
THE STORE SESSION3 products from 2 merchants
CHECKOUT AMerchant Alpha2 products · Shopify checkout
CHECKOUT BMerchant Beta1 product · Shopify checkout
Returns, refunds, and fraud
The merchant's policy will apply
The planned release will show the seller and available return terms before checkout. We plan to let a return request begin in The Store, while eligibility, instructions, and processing remain tied to the original Shopify order.
Money will return through the original payment
The merchant will issue refunds through Shopify. The planned integration will observe the authoritative refund state and update the buyer's order view. Refunded items will reverse the related commission.
Existing payment controls will stay in place
Shopify Payments or the merchant's processor will screen the payment. The merchant will keep its normal capture, cancellation, dispute, and chargeback workflow.
The Store will control the agent side
The planned channel will use scoped buyer identity, budget and quantity limits, current server-priced quotes, explicit confirmation, idempotent orders, and audit records to reduce abuse before checkout handoff.
The planned Store channel is designed to provide agent identity and confirmation evidence. It will not promise to eliminate payment fraud or chargebacks.
Merchant controls planned for day one
01
Controls for publishing only approved products and collections.
02
Controls for limiting countries, markets, and eligible inventory.
03
Quantity and order-value limits for the channel.
04
Visibility into feed errors and suppressed products.
05
Immediate controls to pause sales or unpublish an item.
06
Reporting for attributed orders, refunds, and commission adjustments.
Merchant FAQ
Who is the merchant of record?
In the planned first release, the Shopify merchant. The merchant will charge the customer, issue the receipt, fulfill the order, handle tax obligations, and manage refunds and chargebacks. The Store will operate the external discovery and order-routing channel.
Will customers still check out through Shopify?
That is the planned model for the first merchant release. The Store will prepare a merchant-specific cart, show the buyer what will happen, and hand the buyer to the merchant's Shopify checkout.
Can a buyer pay for products from several stores at once?
Not initially. The Store will organize a multi-store shopping session, then split payment into clearly labeled merchant checkouts. A single multi-merchant payment would require a separate marketplace payments and liability model.
Who handles customer service and returns?
The selling merchant. We plan to give the buyer one place to start a request and track status, but the merchant's published policy will govern the return and the merchant will process it against the Shopify order.
What happens to commission after a refund?
Our planned model will reverse commission for canceled or refunded merchandise. Partial refunds will produce a proportional adjustment. Final fee terms will be disclosed before a merchant publishes products.
Does The Store replace Shopify's fraud tools?
No. The merchant and its payment processor will retain payment-risk controls. The planned Store channel will add controls for agent identity, purchase intent, quote integrity, spending limits, retry safety, and channel abuse.
Will installing the app change my storefront theme?
The planned sales-channel app will not require storefront theme code. Catalog publication and order attribution will be managed through the Shopify app and The Store's channel infrastructure.
Can I install the app now?
No. The public Shopify app and merchant pilot are not open yet. We will finish the external Shopify order-placement and reconciliation proof before inviting outside merchants.
MERCHANT PILOT — NOT YET OPEN
Prove the order path, then invite merchants.
We are completing the Shopify transaction boundary with our own catalog first. Public onboarding follows working order placement, readback, and reconciliation.